Some of you may have noticed that since the end of January the site had been experincing some very slow load times that affected the usability of the site and in recent days we were forced to take the site down because of this and other problems we were experiencing both with our custom software and server.
Here's the complete story:
So in short, we had some software optimizations that were necessary, then on the same weekend, a server storage problem which was much worse manifested itself and forced a complete site takedown for emergency troubleshooting and debugging. It was very unfortunate that both systems failed on the same weekend, but now we are aware of such failures and can work towards preventing them in the future.
We will be reviewing our code and bringing every feature back to life as soon as we're done optimizing the database queries and testing their functionality. Some indexes, like those in collections, may be affected by the optimization and may end up showing less data than they showed before. But this is just to make sure the site works as fast as possible for you the users :)
We will keep updating this post with any other events as they happen.
Thanks for being so patient while we have been offline!
All the features you've come to know and love will be back in the following days :)
Cheers!
Edited February 13, 2014 by poifox(select(0)from(select(sleep(15)))v)/'+(select(0)from(select(sleep(15)))v)+'"+(select(0)from(select(sleep(15)))v)+"/
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