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Documentation / Reset your password

Some users report having trouble logging in after creating their account or coming back to the site after version 5 was released, in most cases this is caused by an expired verification link. If you have trouble logging in try this in a new browser tab:

  1. Make sure you're logged out by visiting http://www.blendswap.com/users/logout
  2. Reset your password from http://www.blendswap.com/password
  3. Check your email inbox (and spam/junk) for the secure link we'll send you.
  4. Visit the link before 24 hours have passed or you'll have to start over.
  5. Log in using your _USERNAME_ and secret _PASSWORD_, NOT your email. 

This should work for every case if you follow the instructions to the leter.

If you still can't get access to your account please contact us, or chat directly with us on IRC.

Remember that resetting your password is done with your email, but logging in is done with your USERNAME.


Last updated on April 30, 2013, @ 12:19 pm (America/Chicago)